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Property Inspector

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The role

Responsible for managing the delivery of an effective and compliant FM service through in-house staff, suppliers and consultants – across hard and soft services – within a large and widespread portfolio of sites and buildings.

 

Key deliverables

·       Prepare, monitor and reconcile service charge budgets

·       Check and approve expenditure against service charge budgets

·       Provide best in class customer service to internal and external customer base

·       Maintain regular and effective communication with clients and tenants

·       Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

·       Provide cover and support to ensure that duties are always met

·       Monitor works conducted/service provided by suppliers

·       Audit and inspect supplier delivery

·       Measure and report supplier performance against agreed SLAs

·       Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

·       Work effectively with a range of specialist consultants to deliver agreed outcomes

·       Procure goods and services, following procedures and policies

·       Develop, agree and manage capital replacement programmes

·       Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

·       Undertake regular building inspections, complete reports and initiate/progress any required works

·       Ensure compliance with all current statutory legislation in respect of health and safety and the environment

·       Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager

·       Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

·       Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

 

Responsibilities

Financials

·       May have budget and cost control responsibilities

·       Has an awareness of wider team or departmental budget

 

Clients and Business Development

·       Is proactive in building relationships with internal clients and responsive and helpful to external clients

·       Functional or specialist competence with relevant understanding of business/departmental context

·       Completes own work under minimal supervision/guidance

·       Can deal with novel or difficult situations within context of own function or specialism

 

People

·       Active team player

·       May manage a small team of administrative employees

·       Shares expertise with colleagues

·       Proactively communicates to colleagues and others

 

Systems and Process

·       Manages, co-ordinates, implements and develops a range of important activities, processes, functions or relationships

·       Makes some decisions within field of expertise

·       Is conscious of process and takes steps to protect interests of BNP Paribas Real Estate

·       May contribute to BNP Paribas Real Estate projects

 

Person specification

Qualifications:

·       Degree or equivalent

·       Membership or Associate Membership of RICS

·       Membership or Associate Membership of BIFM

·       Membership or Associate Membership of IOSH

·       Member of a relevant professional body

·       National General Certificate in Occupational Safety and Health – accredited by NEBOSH

 

Experience:

·       Previous experience in a similar role

·       Understanding of commercial leases and the landlord and tenant relationship

·       Good understanding of service charge budgets and accounting principles

·       Management of in-house and supplier staff

·       Management of supplier relationships

·       Good health and safety and environmental knowledge

·       Good mechanical and electrical services knowledge

·       Excellent English language skills – both written and spoken

·       IT literate – MS Office at intermediate level

·       Experience of managing multi-site environments

 

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index.