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Office Assistant - Birmingham


The role


To perform general office support duties, with guidance from the Birmingham Office Manager.


Key deliverables

  • Sort and distribute incoming post/deliveries and frank outgoing post for collection by Royal Mail
  • Ensure the reception TV presentation is up to date and relevant for the day’s meetings
  • Maintain meeting room booking system
  • Ensure tidiness of reception, kitchen and meeting rooms at all times
  • Load/unload dishwashers and stock tea point with cups and glasses
  • Prepare drinks for client meetings where required
  • Assist with technical set up for presentations (including screens, sound, etc)
  • Order lunches/refreshments for meetings
  • Maintain and update ordering system for various suppliers
  • Order new stocks of stationery and printer/toner cartridges
  • Order kitchen supplies
  • Ensure print stations are stocked each day
  • Act as the main point of contact for all printer problems/queries, reporting to IT as necessary
  • Assist with printing and binding as required
  • Assist with scanning and re-naming documents for RMU Team


Clients and Business Development

·         Is courteous and responsive to clients (internal and external) and colleagues

·         Works within clearly defined, well established processes under regular supervision

·         Consults more experienced colleagues on more difficult or novel situations 



  • Active team player
  • Shares information with colleagues and others through team meetings, databases, filing systems, etc
  • Proactively communicates to colleagues and others

Systems and Process

  • Solves problems by following well-defined processes and precedents
  • Authority limited to prioritisation of daily tasks and decisions made according to clear process
  • Is conscious of and takes steps to protect the interests of BNP Paribas Real Estate, employees and reputation
  • May contribute to BNP Paribas Real Estate projects

Person specification


  • Excellent English language skills – both written and spoken
  • IT literate

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index.