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Assistant Building Manager - Cannon Bridge House

LON913
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The role

Responsible for the delivery of practical, technical and administrative assistance within a single building.

 

Key deliverables

  • Assist in the preparation, monitoring and reconciliation of service charge budget
  • Check and approve expenditure against service charge budget
  • Provide best in class customer service to internal and external customer base
  • Maintain regular and effective communication with clients and tenants
  • Supervise site based staff, ensuring all people related policies and procedures are followed
  • Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
  • Monitor works conducted/service provided by suppliers
  • Audit and inspect supplier delivery
  • Measure and report supplier performance against agreed SLAs
  • Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
  • Procure goods and services, following procedures and policies
  • Contribute to the preparation of management reports for a variety of stakeholders and attend management meetings are required
  • Undertake regular building inspections, complete reports and initiate/progress any required works
  • Ensure compliance with all current statutory legislation in respect of health and safety and the environment
  • Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
  • Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
  • Complete administrative tasks as required to include use of systems, filing, inventory management. 

Responsibilities

Financials

  • May have budget and cost control responsibilities
  • Has an awareness of wider team or department budget 

Clients and Business Development

  • Is proactive in building relationships with internal clients and responsive and helpful to external clients
  • Functional or specialist competence with relevant understanding of business/departmental context
  • Completes own work under minimal supervision/guidance
  • Can deal with novel or difficult situations within context of own function or specialism 

People

·         Active team player

·         May manage a small team of administrative employees

·         Shares expertise with colleagues

·         Proactively communicates to colleagues and others

 

Systems and Process

  • Manages, co-ordinates, implements and develops a range of important activities, processes, functions or relationships
  • Makes some decisions within field of expertise
  • Is conscious of process and takes steps to protect interests of BNP Paribas Real Estate
  • May contribute to BNP Paribas Real Estate Projects

Person specification

Qualifications

Experience

  • Previous experience in a similar role
  • Understanding of commercial leases and the landlord and tenant relationship
  • Good understanding of service charge budgets and accounting principles
  • Good health and safety and environmental knowledge
  • Basic mechanical and electrical services knowledge
  • Excellent English language skills – both written and spoken
  • IT literate – MS Office at intermediate level

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index.